Warranty Claim FormThese Limited Warranties will take effect for purchases made at retail outlets operated by AIR DIVISION PTE LTD (AIR) in SINGAPORE from 1st September 2008 onwards.

LIMITED WARRANTIES Limited Warranties are non-transferable. The following Limited Warranties are given to the original retail purchaser of the following AIR's Products:

Structure/Frames Used In Upholstered and Leather Products
Three (3) Years Limited Warranty
A Limited Warranty of three (3) years from date of delivery applies to all frames used in sofas, couches, love seats, upholstered chairs, ottomans, sectionals, and sleepers. AIR warrants these components to you, the original retail purchaser, to be free from material manufacturing defects. AIR will pay, within one year from the date of delivery, reasonable and customary labor rates to repair or replace the defective parts and shipping costs from the customers' home to and from AIR's designated repair centre, at no charge to the original retail purchaser. For the second and third year from the date of delivery, the structure/frame warranty covers replacement parts only, and the original retail purchaser will be responsible for labor, packing, and all shipping and transportation costs.

Cushioning
Foam & Stitches
Two (2) Years Limited Warranty
All seat cushion cores will soften with normal use and will conform to the shape of the user. This shall be considered normal wear, and shall not be considered a loss of resiliency or a material manufacturing defect. Within one year from the date of delivery, AIR will replace, for the original retail purchaser only, a cushion core in an unattached (loose) seat cushion (an "Unattached Cushion") that has material manufacturing defects, provided that the original retail purchaser (i) follows the Claim Procedure set forth herein and (ii) returns the defective cushion core contained within an Unattached Cushion to AIR, Attn: Customer Service (Warranty) at Air Division Pte Ltd, 240 MacPherson Road, #01-02 Pines Industrial Building Singapore 348574, together with the information required under the Claim Procedure set forth in these Limited Warranties. With respect to a cushion core in a seat cushion which is attached to the product (an "Attached Cushion"), AIR, within one year from the date of delivery, will repair or replace, at its option, for the original retail purchaser only, a cushion core, in an Attached Cushion, which has material manufacturing defects, provided that the original retail purchaser follows the Claim Procedure set forth in these Limited Warranties. With respect to an Attached Cushion, AIR will pay, within one year from the date of delivery, reasonable and customary labour rates to repair or replace the defective parts and shipping costs from the customer's home to and from AIR's designated repair centre, at no charge to the original retail purchaser. For the second year from the date of delivery, the foam and stitches warranty covers replacement parts only, and the original retail purchaser will be responsible for labour, packing, and all shipping and transportation costs.

Leather
One (1) Year Limited Warranty
AIR warrants to you, the original retail purchaser, for a period of one year from date of delivery, all leather to be free from defects in materials and workmanship, seam slippage, cracking, and dye transfers. Leather is a natural product, and, as such, each hide will reflect its own individuality. Some variations of shade and tone are to be expected as are the nicks, scratches, and wrinkles that only occur in genuine leather; these characteristics are in no way to be considered a defect. AIR will pay, within one year from the date of delivery, reasonable and customary labor rates to repair or replace the defective parts and shipping costs from the customer's home to and from AIR's designated repair centre, at no charge to the original retail purchaser.

Upholstered Fabric
One (1) Year Limited Warranty
AIR warrants to you, the original retail purchaser, for a period of one year from the date of delivery, all upholstered fabrics against seam slippage, fraying, and dye transfers. This warranty does not cover tears, flattening of nap, pilling, fading, or shrinking and is not valid when heavy soiling or abuse is evident. This warranty also does not cover protective finishes, velvets, velvet types, and Orion, since by their very nature, these fabrics are of soft texture and will crush, shade and mark more readily than most fabrics; these characteristics are in no way to be considered a defect. AIR will pay, within one year from the date of delivery, reasonable and customary labor rates to repair or replace the defective parts and shipping costs from the customer's home to and from AIR's designated repair centre, at no charge to the original retail purchaser.

LIMITATIONS AND EXCEPTIONS
Coverage of Warranty
These Limited Warranties is applicable to purchases made in AIR's retail outlets located in Singapore. All references to customer's home in these Limited Warranties refer to the original point of delivery address located in Singapore.

Remedy
Under these Limited Warranties, the sole liability of AIR is limited to repair, or at its option, replacement. AIR will pay, within one year from the date of delivery, reasonable and customary labor rates to repair or replace the defective parts and shipping costs from the customer's home to and from AIR's designated repair centre, at no charge to the original retail purchaser. After one year from the date of delivery, the original retail purchaser will be responsible for labor, packing, and all shipping and transportation costs.

All Products
These Limited Warranties provide coverage to the original retail purchaser and do not apply to rented, business, commercial, institutional, or other non-residential uses. These Limited Warranties do not apply to (i) merchandise that was, at any time, used as a floor sample or display model, (ii) any merchandise` purchased "as is" or second-hand, (iii) any merchandise purchased at a distress sale or a going out-of business sale, or (iv) any merchandise purchased from a liquidator. All warranties, whether express or implied, cover only normal household usage. No warranty, express or implied, applies to any condition resulting from misuse, abuse, delivery or transportation damage, nor any condition resulting from incorrect or inadequate maintenance, cleaning or care. Warranty is null and void if furniture has been moved from original point of delivery to consumer in Singapore.

Chemical Treatments
These Limited Warranties do not cover damages or defects caused by use of chemical treatments or protective coatings on the finish, leather, or upholstered fabric by the retailer or the original retail purchaser, and any such chemical treatments or protective coatings voids all warranties of AIR.

Leather, Upholstered Fabric and Finishes
The Limited Warranties on "Leather', "Upholstered Fabric" and "Finishes and all Other Furniture Products" do not cover (i) damages resulting from excessive soiling, improper or unapproved cleaning methods, (ii) fading or other damages resulting from exposure to sunlight, (iii) damages resulting from household humidity, or (iv) damages resulting from any liquid, including but not limited to alcohol and water. CAUTION: Any use of improper or unapproved cleaning methods voids all warranties of AIR.

Modifications to Products
These Limited Warranties do not apply to any products that have been altered by any person, dealer, or company without the express written authorization of AIR.

DISCLAIMER
NO OTHER EXPRESS WARRANTY HAS BEEN MADE OR WILL BE MADE ON BEHALF OF AIR WITH RESPECT TO THE FURNITURE AND ITS PARTS, OR THE OPERATION, REPAIR, OR REPLACEMENT OF THE FURNITURE AND ITS PARTS. FURTHERMORE, NO REPRESENTATIVE OF AIR OR ITS DISTRIBUTORS OR RETAILERS IS AUTHORIZED TO MAKE ANY CHANGES OR MODIFICATIONS TO THESE LIMITED WARRANTIES.

IN NO EVENT SHALL AIR BE RESPONSIBLE FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, SUCH AS LOSS OF USE, INCONVENIENCE, LOSS OR DAMAGE TO PERSONAL PROPERTY, WHETHER INDIRECT OR DIRECT, AND WHETHER ARISING IN CONTRACT OR TORT. IN NO EVENT SHALL AIR'S RESPONSIBILITY EXCEED THE PURCHASE PRICE OF THE PRODUCT OR ITS REPLACEMENT.

REMEDY AND CLAIM PROCEDURE
Remedy
Under these Limited Warranties, AIR's exclusive obligation during the applicable warranty period is to repair or replace, at its option, any part or parts found, upon examination by an authorized representative of AIR, to contain a material manufacturing defect. For all of its products, other than an Unattached Cushion (as defined in the topical heading "Cushioning"), AIR will pay, within one year from the date of delivery by the original retail purchaser, reasonable and customary labor rates to repair or replace the defective parts and shipping costs from the customer's home to and from AIR's designated repair center, at no charge to the original retail purchaser. After one year from the date of delivery, the original retail purchaser will be responsible for labor, packing, and all shipping and transportation costs.

If within the warranty period, identical materials are unavailable at the time of repair or replacement, AIR reserves the right to substitute materials of equal or better quality. Replacement fabrics may vary in color from the original due to dye lot differences.

To obtain warranty services for cushioning in seat cushions, the original retail purchaser must comply with the requirements set forth in this warranty under the topical heading of "Cushioning".

Any item repaired or replaced under these Limited Warranties will be covered by the Limited Warranties for the remainder of the original warranty period only.

Claim Procedure
If a problem should arise which you feel is covered by our Limited Warranties, please fill up the Warranty Claim Form, which can be downloaded from AIR's website at www.weloveair.com, and contact AIR at +65 6296 9272. The original invoice is necessary for the fulfillment of the warranty, please fax (+65 63527306) or email (warranty@airdivision.com) it together with the Warranty Claim Form to AIR. Please make sure any claim for warranty service is accompanied by the necessary information to satisfy the warranty requirements. AIR reserves the right to require defective parts be returned upon request.